Dealing With Bullies

Dear Cece,

Why are some people such a**holes? I'm sick of people who think that they can just pester and nag me until I give them the answer they want. I deal with several people who think that sending multiple emails/phone messages/texts/physically appearing etc is going to change my original response but all it does is make me ignore/delete them and then I feel guilty but I don't have time in my day to play those stupid games. How do I deal with them and get back some of my patience and peace in my day?

Thank you for your help,

Pulling my hair out

Dear Pulling,

What you are talking about is simply bullying. We could talk for hours about psychological, societal and personal reasons they are the way they are but the bottom line is that some people think they have the right to attack someone else who isn't doing what they want. This may sound harsh, but that is what they are doing - attacking you!

I assume you have returned their first communication with a sufficient response and they continue to harass you for more or different results and this is the bad behavior you are trying to nip in the bud.

Step 1: Forgive them. Realize that there is a reason that they are acting this way that you may never know and probably couldn't solve if you wanted to. So, take a quiet moment after you receive that bout of harassment from them and say a little prayer that they will be led to a place of peace for whatever ails them and forgive. That action alone will release you from the anger, frustration and guilt of the situation, allowing you to move forward in a positive way.

Step 2: Send them one last response, politely stating that nothing has changed and they do not need to keep "following up" or similar.

Step 3: Ignore any further contact about that particular interaction. Forgive and delete, repeat as needed.

This is probably going to be very difficult no matter what type of situation you are in with this person, whether personal or professional. You may need to talk about it with other people in your life for support and specific solutions so I'd encourage you to ask yourself, on a case by case basis, before you do so:

Will talking about it to this person make anything better? Can they help or are you just gossiping?

For instance, talking to your boss or a trusted coworker about the situation and asking for advice or mentoring around how to handle that particular person or generic situation may help stave off any complications at work and alert them to a potential disaster waiting to happen. But, talking to all your coworkers during happy hour is probably just gossip and going to shed a negative light on you and your own work ethic - don't be that person.

Pulling, my dear, I sincerely hope this helps and keep me posted on how the situation progresses!

Cece